For more information, contact your network provider. This number may not be accessible from some mobile network providers. You may be charged when calling from a mobile phone. However, making calls to Amazon usually requires waiting times and is necessary to carry the mobile phone connected to your Amazon account. It is possible to call this number anytime all week long. Even big companies like Amazon can’t keep it safe, they’re far from the worst.* Toll-free phone number is for landlines. Amazon’s customers support number is 1-88.

Mine leaked because a stupid domain I didn’t care about had its namecheap whois protection expireįor users, be extremely careful with the information you share. This makes it incredibly difficult for an attacker when they can’t even figure out your email. Right now the best defense against social engineering seems to be my fastmail account which allows me to create 1 email address alias per service. Email services should allow me to easily create lots of aliases.Is it a usual one? Is it a VPN/tor one? etc. Show support agents the ip address of the person connecting.But in the 1 case they’re not, you can completely fuck someone over. The problem is, 9999 times out of 10000 support requests are legitimate, agents get trained to assume they’re legitimate. The only exception to this, would be if the user forgot the password, and there should be a very strict policy.

NEVER DO CUSTOMER SUPPORT UNLESS THE USER CAN LOG IN TO THEIR ACCOUNT.to their website, or you can call them with the phone number provided. I am in the process of closing my Amazon account, and migrating as much to Google services which seem significantly more robust at stopping these attacks.Īfter being the victim of these attacks for months, I’d like to make some recommendations for services: We answer Amazon support questions in English / Deutsch / Espaol / Portugus.

I have done absolutely everything in my power to secure my account, but it’s hopeless. I’m going to have to assume they got the last digits of my credit card, like they seem to be after.Īt this point, Amazon has completely betrayed my trust three times. They contacted Amazon by phone, and they don’t have a recording to give me. This time, I can’t get a transcript of the conversation.

Amazon customers services phone number